Privacy Policy

1. Data Collection

1.1 Personal Information

We collect personal information in several ways, including when you provide it directly through our website or through communication channels like emails or phone calls. The types of personal information we may collect include:

• Name: For identification and communication purposes.
• Email address: To send you information about our services and respond to inquiries.
• Job title and company name: To provide tailored AI and business solutions.
• Contact information: So we can reach you for service updates or support.

1.2 Information Automatically Collected

We may automatically collect certain data when you visit our website or use our services. This data helps us improve the user experience and includes:

• IP Address: To determine your location for delivering the most relevant content.
• Browser and Device Information: To optimize the website for different devices.
• Data Usage: This includes how you navigate through our website and what pages you visit. This data is collected using cookies and similar technologies (see our Cookies Policy).

1.3 AI-Specific Data

When you engage with us for AI consulting, the data provided to Alppoint.ai may include business analytics, structured datasets, or unstructured information that you provide as part of our service agreements. We understand the sensitive nature of this data and handle it with strict confidentiality and robust security measures.

2. How We Use Your Data

2.1 Service Provision

Your personal and business data is primarily used to provide you with our AI consulting services, including:

• AI strategy development
• Data analysis and business process reengineering
• Custom AI models for specific business applications

2.2 AI Model Training and Optimization

In certain cases, we may use your data to train or optimize AI models. However, this will only happen with your explicit consent, and we will ensure the data is anonymized wherever possible to protect your privacy.

2.3 Marketing and Communication

We use your email and contact details to keep you updated on Alppoint.ai's services, new features, and relevant content, such as blog posts, newsletters, or industry updates. You can opt out of these communications at any time.

2.4 Legal and Regulatory Compliance

We may process and retain your data to comply with legal obligations, resolve disputes, or enforce our agreements. This could involve cooperating with government authorities when required by law.

3. How We Share Your Data

3.1 Service Providers

We may share your data with trusted service providers who assist us in delivering our AI solutions and maintaining our website. These service providers include:

• Cloud hosting providers: For secure data storage.
• Email marketing platforms: For managing newsletter and communication lists.
• Third-party AI platforms: If we use AI tools developed by third-party providers to assist in data processing or model development, we will notify you about which platforms are involved and ensure they comply with data protection laws.

3.2 Legal Obligations

In cases where the law requires it, we may disclose your personal data to governmental or legal authorities. This includes requests related to fraud prevention, national security, or other legal matters.

3.3 Business Transfers

If Alppoint.ai undergoes a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you in advance of any such transfer and inform you of your options regarding your personal data.

4. Data Security

4.1 Security Measures

At Alppoint.ai, we employ industry-standard security measures to protect your personal and business data. This includes encryption technologies, secure data storage, and regular security audits to prevent unauthorized access or breaches. However, please note that no system is 100% secure, and we encourage you to exercise caution when sharing sensitive data.

4.2 AI Data Security

Any AI models or algorithms developed using your data are stored securely, and we take extra precautions to ensure that the AI systems are not vulnerable to breaches or misuse. We also assess the security risks of any third-party AI platforms we use, ensuring they meet the necessary security standards.

5. Your Data Rights

5.1 Right to Access

You have the right to request access to the personal data we hold about you. We will provide you with a copy of this information in a structured, commonly used format upon request.

5.2 Right to Correct

If any of your personal data is inaccurate or incomplete, you have the right to request that we correct or update it. We strive to ensure that all personal information is accurate and up-to-date.

5.3 Right to Delete

You have the right to request the deletion of your data, subject to certain conditions such as ongoing contractual obligations or legal requirements.

5.4 Right to Object

You have the right to object to the processing of your personal data for certain purposes, including marketing communications. If you wish to opt-out, you can contact us, and we will cease processing your data for that purpose.

5.5 Right to Data Portability

You can request that we transfer your personal data to another service provider, where technically feasible.

6. Cookies and Tracking Technologies

6.1 What Are Cookies?

Cookies are small files stored on your device when you visit our website. They help us understand how users interact with our site, allowing us to enhance the user experience.

6.2 Types of Cookies We Use

• Necessary Cookies: These cookies are essential for the website to function properly and cannot be switched off.
• Performance Cookies: These cookies collect information on how visitors use our site and help us improve performance.
• Functional Cookies: These cookies allow us to remember choices you make, such as your language preferences.

6.3 Managing Your Cookie Preferences

You can control how cookies are used by adjusting the settings in your browser. However, disabling cookies may impact your ability to use certain features on our website.

7. AI-Specific Considerations

7.1 Use of AI Tools

As part of our AI consulting services, we may use various AI tools and platforms to analyze and process your data. These platforms are chosen based on their security and compliance with privacy regulations. We will notify you of the specific tools used and provide transparency regarding how your data is processed.

7.2 AI Model Training

In cases where we use your data to train AI models, we ensure the data is anonymized or pseudonymized to protect your identity. You will be informed about any such use, and your consent will be obtained before the data is used for AI training.

7.3 Transparency in AI Processing

We believe in transparency regarding how AI processes your data. You will have full access to information about how AI models or algorithms are used in relation to your business and will retain control over the data provided.

8. Data Retention

8.1 Retention Period

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If data is no longer required, it will be securely deleted or anonymized to prevent identification.

8.2 Retention for Legal Obligations

In certain cases, we may retain your data for an extended period if required to comply with legal obligations, resolve disputes, or enforce agreements.

9. International Data Transfers

Your personal data may be transferred and processed outside your home country. When doing so, we ensure that appropriate safeguards are in place, such as data protection agreements and secure transfer mechanisms (e.g., Standard Contractual Clauses). This ensures your data receives the same level of protection as it would within your home jurisdiction.

10. Third-Party Links

Our website may contain links to third-party websites or services. Alppoint.ai is not responsible for the privacy practices or the content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any significant updates will be posted on our website, and we encourage you to review the policy periodically. The "Last Updated" date at the top of this page indicates when the most recent changes were made.

12. Updates

This Privacy Policy was last updated on 09.15.2024. We may, from time to time, update, amend or change our Privacy Policy. In such case such updates, amendments, or changes will be posted on this page.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your data rights, please contact us at:

• Email: [email protected]
• Phone: +1-587-222-9845