Back to Case StudiesProfessional Services

Using AI to Standardize Proposal Writing Across a Distributed Team

Reducing friction in internal operations by making firm processes accessible on demand.

Team members collaborating on proposal writing

1The Challenge

  • Professional service firms—consulting, legal, accounting—often rely on intricate internal processes: onboarding clients, submitting time entries, managing approvals, or preparing deliverables.
  • But these steps are rarely centralized or easy to access, leading to confusion, delays, and bottlenecks.

2The Solution

Alppoint.ai's Internal Workflow Co-Pilot is an AI assistant integrated into Slack, MS Teams, or internal portals. It gives team members instant answers to questions like: "Where do I log client hours?" "What's the review process for proposals?" "How do I onboard a new client partner?"

The assistant provides accurate, up-to-date answers drawn from internal SOPs, templates, and policies.

3Key Features

  • Accessible via chat with natural questions
  • Trained on internal guides and firm-specific workflows
  • Responds with steps, links, templates, or escalation paths
  • Role-aware responses (e.g., associate vs partner)
  • Captures common questions to refine operations

4Results (Based on pilot testing)

  • 50% fewer internal support questions
  • 2x faster onboarding of new hires
  • Improved process adoption across departments
  • Fewer workflow breakdowns or missed steps

Download Case Study

Use Case Snapshot

Industry

Professional Services

Focus

Internal Ops, Onboarding, Knowledge Access

Firm Size

50–200

Deployment Style

Embedded Assistant (Slack/MS Teams)

Time to Deploy

2–3 weeks

Ready to learn more?